Customer Success Specialist

Evolve the world of work with us

Zapfloor is changing the way people interact with their offices. We're one of the leading providers of workspace management platforms across Europe. Whether it’s about safely returning to the office, booking a meeting room, announcing a visitor, or renting out coworking spaces; we build technology to give people what they need, when they need it.

Zapfloor is committed to building a team with thriving team members. We welcome them, support them and launch them into new heights. We love to work with people that work hard, are eager to learn and develop themselves on a technical, professional, and personal level. Maybe that's you?

You are a strategic partner for our customers. You anticipate the space operator’s challenges and help them explore and uncover new ways of doing things. With your organizational skills, you can achieve the right setup and onboarding of our customers. You will lead the end-to-end scoping, planning, implementation, and the launch of zapfloor within an organization.

The role is based at our Antwerp office but can also be done remotely. The success of the role lies in supporting space operators virtual and on-site in Belgium, as well as travel to customers abroad.

  • You have project management skills and can’t wait to share your insights with the team
  • You are confident with technology and are able to think outside of the box to find the right solutions for our customers
  • You are fluent in Dutch, English and can add some (or a lot of) French.
  • You are driven by helping customers achieve their business goals through the use of our platform
  • You love shipping solutions with impact and want to tell us all about it
  • You take pride in working efficiently
  • Positive mindset: our team shares an upbeat and positive attitude where every idea is welcome.
  • Driven: we challenge the status quo, empower each other to improve, and see challenges as opportunities to grow and learn from.
  • Big ideas: take risks, be creative, and have big ideas. The opportunities are in front of us, they’re massive and will require big & bold thinking.
  • A very competitive salary
  • Choose your favorite zapfloor enabled devices
  • Nice holiday plan
  • Team events & Friday drinks
  • Conferences across the world

The zapfloor team

What you need to know about zapfloor’s team

Want to join?

Don’t spend time writing a motivation letter, just send us a mail with a work achievement that you’re proud of and we’ll plan a call! You can reach us at [email protected]